Here at Toolforce, we pride ourselves on the great service we provide. With 20-plus years of experience, we want to help all our customers choose the right tool to suit the job and to make sure their order gets delivered on time. We offer free shipping on orders over €100.
We work with our trusted shipping courier DPD to fulfill all our orders. Once your order has been dispatched from our warehouse in Co. Donegal usually you can expect your delivery with you in the next 1-2 working days.
When dispatched you will receive an email from us with your tracking number. It’s easy to track your order by clicking the link provided in the email which will bring you to the DPD tracking.
If for any unlikely reason your order is delayed you will be contacted by a member of our customer support team and they will work with you to solve any issues ASAP.
In our warehouse in Co. Donegal we don’t stock the full range of the bulkier items we sell, we work with Pallet Network Direct Shipment Orders. Here your order will be dispatched directly from one of their various warehouse around the UK and Europe. On these items, you can expect delivery from between 7-10 days. This will be mentioned in the product descriptions of all of these items.
If you order numerous items from us and one of them we need to use Pallet Network Shipment Orders. Then you will receive two orders from us. One order will be all the items that we have in our own warehouse and another order for the item from Pallet Network Shipment Orders. Here you should expect to get our order first then 2-3 days later you should receive the rest of our order from Pallet Networks Shipment Orders.
If you place an order that is over €100 and entitles you to free shipping and you then ask for an item in your order to be refunded bring your total value below €100 you will be asked to pay the €9.99 shipping fee.
If you have any issues or queries regarding your order you can contact us at firstname.lastname@example.org or call us on 074-9130741.